Shipping policy

Delivery Policy

Total Estimated Time = Processing Time + Delivery Time

🚚 FREE Standard Delivery on all UK orders over £89.00!

Processing Time

What is processing time?

The processing time is the duration from receiving your order to physically dispatching it from our warehouse.

After your order is placed, we conduct rigorous Quality Control checks and tests to ensure the product meets our strict standards before dispatch. This involves detailed in-house checks, including fabric quality, zips, stitching, embellishments, and lining.

• Standard Processing: Orders are normally processed and prepared for dispatch within 24 hours on working days.

• Peak & Popular Items: Total processing time varies depending on item availability and complexity. If your order includes high-demand items or takes place during bank holidays/peak seasons, processing may take 3–5 working days.

If you wish to cancel an item that is currently back-ordered, simply submit a request via email to support@NatureChic.com, and our customer service team will assist you within 24 hours.

Delivery Rates & Timelines

Delivery Method	Processing Time	Estimated Delivery Time	Delivery Fee
Standard Delivery	3–5 working days	10–15 working days	£9.99 (FREE over £89.00)

* Please note: Estimated delivery times commence from the date of dispatch, rather than the order date. Delivery times may be extended due to incomplete/invalid delivery addresses, customs clearance checks, or adverse weather conditions.

Taxes, Customs & Import Duties

• UK Orders: All prices listed on our website are inclusive of applicable VAT/customs duties where required. You will not be subject to any unexpected import charges or extra taxes upon receiving your parcel.

• International / Rest of World: For international deliveries, orders are generally processed without additional import fees. In the rare event that local customs or VAT fees are assessed according to local regulations, the recipient is responsible for settling these fees with local authorities.